This article explains how to swap an event registration from one team to another on events.vex.com, replacing a registered team with a different team for the same event. It is written for coaches and team contacts who registered the teams. Event Partners and the Program Support Team perform swaps through the Admin area of VEX Events instead.
Definitions of the terms used here are maintained in the central glossary.
Before swapping a registration, review Team Registration Swap Rules and Eligibility to confirm the swap follows the guidelines and does not require additional approval.
Swap a Team
Log In
On events.vex.com select Login in the top-right of the page.
Enter your login credentials and select Login.
Find the Event
Select My Account from the navigation menu.
Under Registered Events, find the event with the registration you want to swap.
Swap Teams
Find the team whose registration you want to swap, and select Swap next to the team number.
Select the team you want to have registered for the event.
Select Swap Teams.
After Submission
After the event registration swap has been submitted:
- The previously registered team is no longer registered for the event.
- The swapped team appears under the event's registrations.
- The original order placed for the event registration reflects the new team number.
- The order status is unaffected by the swap. If the order was marked paid, it remains marked paid. If it was unpaid, it remains unpaid until payment is made or the Event Partner marks it paid.
Best Practices
- Review the event's registrations before swapping.
- Confirm you are swapping the registration for the correct event and to the correct team before selecting Swap Teams.
Need Help?
If you encounter issues when swapping a team's event registration, contact the Event Partner for the event.